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  TOP 10 TIPS FOR VIRTUAL TEAM EFFECTIVENESS »

    Top 10 tips for virtual team effectiveness rated by the LoveToKnow editors.

Virtual Team Effectiveness

Top 10 List      how we choose

Set an Objective
One of the most effective things you can do to help a virtual team run efficiently is to have an objective in mind. You will want to set an overall objective for the project as well as meeting objectives. Remember that the objective is simply the goal. What do you want to accomplish as a group? Some questions you might want to ask are things like what changes the group would like to see as a result of the project or the meeting. This can help more easily define the goals and get everyone on the same page. You can even use techniques like garbage can decision making.

Assign Everyone a Role
A virtual team will work much better if everyone has a role and knows the exact responsibilities of that role. A good manager will assign everyone a task and explain thoroughly how to complete that task. Although the team leader makes the final decision on roles, the rest of the team should agree. It should be fairly apparent what roles each person should fulfill based on their own skills and special abilities. You may also want to read the article on delegating successfully.
Spread Out Workload Evenly
When you're delegating the work load, it is important to spread things out evenly. How you delegate is almost as important as the fact that you delegate in the first place. This article features many questions you'll want to ask to help you delegate more effectively and give the right tasks to the right people. Just be sure you don't overload one person because they may have many different skills and abilities that you need for a specific project. You'll also find articles on successful induction of new team members to your virtual team.
Make Everyone Feel Part of the Team
Many leaders start off by doing some team building activities to draw group members together and start everyone off feeling as though they are all working toward a common goal. Competition between team members can be unpleasant at best. This site offers ideas for group activities to build trust and help everyone get to know one another. Learn more about cross-functional teams as well. Cross-functional teams are made up of employees in many different roles who all have the same objective. For example, the team might have an engineer, a salesperson and someone from PR all on the same team.
Make the Rules Clear
Setting rules for everyone to follow can help ease any misunderstandings that might arise from the rules not being clearly laid out ahead of time. In fact, setting up rules is so important that there is a whole conference on business rules call the Business Rules Forum. Learn what the agenda is for this meeting and how you can register. It is probably a good idea to allow the other members of your team to have some input into the rules. They may even think of scenarios on their own that you hadn't thought of, such as how to handle it when a team member isn't able to meet their obligations.

Check Technology
Since your virtual team is likely from all corners of the globe and you'll want to be able to meet easily and effectively, technology will be very important. You want to be sure that everyone on the team can utilize whatever technology you've chosen. You may also want to brush up on other topics under technology, such as Skype. Be sure to read the CEO's guide to technology for even more ideas. Before your first online meeting, everyone on the team should try out the meeting platform and any bugs should be worked out.

Get to Know Each Other
While you don't want to spend too much time on social activities, team members that know and care about one another on a personal level can work together in more harmonious circumstances. There are some quick and easy activities that you can build into every meeting that can help with this aspect of your virtual team. Some of the suggested activities include Helium Stick, Toxic Waste, Mine Field, Zoom, Keypunch, Warp Speed, Multi-Way Tug-of-War, Survival Scenarios and the Great Egg Drop.
Communicate--A Lot!
Since you won't be seeing your co-workers on the project face-to-face much if at all, you'll want to keep the lines of communication open. Some tips include making phone calls to touch base, and asking that instructions be repeated back to the leader for clarity. Harvard Business School also offers articles on topics such as how upfront leaders should be, how to communicate within a complex organization and how to use integrated reporting to better equip all team members on a project and increase communication.
Follow an Agenda at Meetings
This site helps you plan out your meeting agenda clearly and easily. Your virtual meetings will also run better if you have a set agenda that you use at every meeting. You'll find many useful tips, such as how to prepare a meeting agenda and how to eliminate the items on the agenda that don't apply to your entire group. You'll also find an entire section on productivity which covers items such as getting control of your day to meet deadlines and what to do when you are in a meeting that just isn't going anywhere or producing any results.
Thank Employees for Working Efficiently
It's important that people feel appreciated for their efforts to make a project work. This article outlines different ways to celebrate people and their achievements. Be sure to recognize everyone's input to avoid hurt feelings. The University of Michigan has a staff recognition program called UMatter that can serve as a good model on how to show employees appreciation for a job well done.